Worker Handbook

This handbook provides general information for contractors employed by Beacon People Limited under our umbrella arrangement. It does not form part of your contract of employment; your specific terms are set out in your employment contract, offer letter, and any other written documents we have agreed with you. If there is any conflict between this handbook and your contract, your contract will prevail.

1. Your employment

When you work through Beacon People, you are employed by us. You work on assignments that are typically arranged by recruitment agencies or end clients. We are responsible for your payroll, tax and National Insurance (PAYE), and for providing you with employment-related documentation including payslips and P60s where applicable. You must have the right to work in the UK, and we will verify this and your identity before your employment begins.

2. Pay and payslips

You will be paid in line with your agreed pay schedule (e.g. weekly, fortnightly, or as otherwise agreed). We run pay runs after we receive approved timesheets and the relevant funds from the agency or end client. We provide a payslip for each pay period showing your gross pay, deductions (including tax, National Insurance, and our margin), and net pay. It is important that you check your payslip and tell us promptly if anything is wrong. For more detail, see our Getting paid page on the website.

3. Timesheets

You must submit timesheets in line with our process and by the deadlines we or your agency specify. Timesheets are usually approved by the agency or the site where you work. We can only pay you for hours that have been approved. Late or incorrect timesheets can delay your pay, so please submit them on time and ensure they are accurate.

4. Holiday pay and leave

As our employee, you have statutory holiday entitlement. We process holiday pay in accordance with the law and our policies. How holiday pay is calculated may depend on your working pattern; we will explain this when you join and it will be reflected on your payslip. You should request leave in line with our process and any requirements of your assignment.

5. Changes to your details

You must tell us promptly of any change to your contact details, bank account, or other information we hold. Incorrect bank details can delay or prevent payment. You can contact us by email or phone to update your details.

6. Support and contact

If you have questions about your pay, your payslip, timesheets, documents, or any other aspect of your employment, please contact us using the details on the website ([email protected] or 01702 241 199). You can also refer to our FAQs and other resource pages. We aim to respond to enquiries promptly. If you have a complaint, please see our Complaints Policy.

7. Other policies

Other policies that may apply to you (including data protection, complaints, and conduct) are available on our website under the Legal section. We may update this handbook and other policies from time to time; we will notify you of significant changes where appropriate.